SOUTH BURLINGTON, VT (WFFF) – A dental surgical procedure business office on Williston Street in South Burlington has shut devoid of warning. One particular of its previous clients says it owes him hundreds of dollars.
“You know, it’s difficult to take in devoid of teeth,” Andrew Gray of Waterbury explained Friday.
Gray claimed he’s had problem ingesting for about 6 months. He blames the previous Economical Dentures & Implants business at the Tiny Meadows Browsing Center.
“I went to them and I explained, ‘listen, I’m likely to get my teeth pulled out’,” Gray pointed out. “I stated, ‘are you likely to be capable to get dentures for me?’. And they agreed they would, so I obtained 20 tooth pulled out of my mouth.”
Following spending $3,400, Gray explained he’s nevertheless waiting around for those people dentures. He last visited the office about a month ago.
“I showed up the day that they shut the doorways,” he mentioned. “I confirmed up early, and I had to operate throughout town real brief. By the time I arrived back again, they experienced now scraped off the title off the door and set up a flyer that stated ‘we’re closed until finally even more notice’. I referred to as the key business office they did not want to refund me. I attempted to get a keep of Dr. Bench.”
Documents from the Far better Enterprise Bureau exhibit Dr. Stephen Bench as the operator. Neither a doing work telephone variety for him, nor a present-day address, ended up offered by Friday night’s deadline.
The BBB has been given numerous complaints about his place of work from this 12 months alone. Gray is striving to get cash alongside one another for dentures from a unique observe.
“They claimed, ‘oh, we’ve acquired so numerous patients coming in that Cost-effective Dentures did that to them, too’,” he claimed.
The previous Inexpensive Dentures business office is now empty. The lights are off and the doors are locked.
The office’s outlined cell phone amount is even now operational. Having said that, it directs callers to a recording that contains the message, “You have reached our voice mail possibly for the reason that we are busy encouraging an additional individual or our workplace is at this time closed.”
When a reporter dialed the toll-free of charge mobile phone line for Economical Dentures & Implants, he was offered two quantities to connect with at company headquarters in North Carolina. One particular of these was the range for Karen Carter, the company’s media coordinator. She neither answered nor returned many phone calls.
The other telephone amount delivered to the reporter was inoperative. It directs callers to the recorded concept, “Your contact are unable to be done as dialed. Remember to test the variety and dial again.”
Gray explained that as of Friday, he had not arrived at out to the Vermont Attorney General’s place of work. Nevertheless, in an e mail to ABC 22 and Fox 44 Information, Main of Staff members Lauren Jandl reported:
“The Attorney General’s Office environment is conscious of the criticism about this entity, and we are wanting into this make any difference. Pursuant to business office policy, we cannot affirm no matter if a official investigation is underway. Vermont shoppers with a grievance involving this issue are encouraged to get in touch with the Attorney General’s Consumer Assistance Application by contacting 1-800-649-2424 or visiting in the past.vermont.gov/cap.”
Because Gray experienced not spoken with the A.G.’s office environment, he cannot have been the person who filed the criticism Jandl pointed out. This supports Gray’s assertion that other Affordable Dentures individuals have also missing funds.
A representative with Inexpensive Dentures did ship a assertion to ABC 22 and Fox 44 stating:
Very affordable Dentures & Implants is fully commited to offering valued individuals with significant-high quality, compassionate care. The Very affordable Dentures & Implants follow in Burlington, Vermont, owned by Dr. Stephen Bench, vacated its business office at 1162 Williston Road, Burlington, VT. People of Dr. Bench’s former Inexpensive Dentures & Implants apply can phone 1-800-DENTURE for supplemental assistance with their continuation of care.
The agent also clarified that Karen Carter is not the media coordinator, that she applied to function in the promoting department but no longer is effective for Cost-effective Dentures.
This tale was up-to-date with a statement from Economical Dentures
